• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions
Qualification Required & Experience
• Track record of over-achieving quota.
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
Location: Kanda, Accra
How To Apply For The Job
All C.V.s should be sent via:
[email protected] indicating the position as the subject of the e – mail
Closing Date: 22 November, 2021