Does Paypal Refund Money If Scammed?

Banking & Finance

Due to PayPal’s extensive user base and growth, business owners and merchants should consider integrating it in order to accept payments from potential customers or clients.

It functions in a professional manner, making it a suitable payment method for the majority of available e-commerce platforms.

However, just because a payment system is well-known doesn’t mean that con artists can’t engage in fraud.

 

How do you get a money refund? Most likely, after making a purchase for a specific item, you didn’t receive the goods or, more precisely, what was expected wasn’t what was delivered.

PayPal has a number of policies that shield users from payment scams; if you become a victim of one while making an online purchase, the PayPal Purchase Protection Policy will cover you.

 

Having said that, let’s get into how getting your money back after being conned is simple.

WHAT IS PAYPAL’S POLICY ON BUYER PROTECTION?

PayPal does have a policy called “Purchase Protection” that protects users from fraudulent online shopping.

When you order something online and pay with PayPal, it’s likely that what you get delivered isn’t what you expected, or rather, you don’t get the product(s) you ordered.

 

According to PayPal, the purchase protection policy will assist customers in receiving a refund from the merchant or the seller.

By providing secure guarantees, PayPal’s Purchase Protection Policy helps shield customers from purchase fraud.

 

You are safeguarded by this policy if:

1. The buyers discovered an unauthorised charge on their account.

2. Ordered item not received

3. Getting something completely different from what was ordered.

The PayPal Purchase Protection Policy will protect you if you become a victim of any of the aforementioned events. As a result, you have 60 days to file a payment dispute, and it may take up to 180 days to be resolved.

 

IF SCAMMED, DOES PAYPAL REFUND MONEY?

You can get money returned to your account through the PayPal Purchase Protection Policy, but you can only do this after you file a payment dispute with the seller.

 

The following are the steps to start a dispute with the seller:

 

Step 1 is to launch the PayPal Resolution Center.

 

Step 2: Access your PayPal Account online.

3. Click “Report a Problem”

Step 4: Decide which Transaction you want to contest.

 

Step 5: Explain your grounds for contesting the transaction.

Step 6 is to file a dispute.

 

The merchant will be contacted following your dispute submission with a request for more payment-related details. The money will be returned to you if the merchant is unable to provide the information, though.

To make PayPal’s investigations more efficient, you will be asked to provide information about the purchase and other things before the seller is asked to provide specific information.

 

HOW TO ASK YOUR BANK FOR A REFUND INSTEAD

 

 

If you were unable to receive a refund from Paypal directly, you can easily ask your bank for a refund; this usually takes the form of a Chargeback.

Chargeback refers to the act of notifying your bank or the credit card company of a specific payment scam.

Chargeback has a policy of its own. You can easily request a chargeback from your respective card issuer by contacting your bank’s customer service department or using their online services.

 

Therefore, PayPal freezes the funds upon receiving a chargeback request from your bank, making them unavailable to the merchant until the investigation is finished.

Chargebacks do address the following payment-related issues:

 

1. Placing an order with a business and not receiving the item.

2. Transaction Error, which resulted in a double debit from a merchant payment system due to a network issue or another factor.

3. Card fraud occurs when you notice a payment that you did not authorise or when you discover that you have been the victim of identity fraud.

Therefore, you can also use chargeback, most likely when you discover a payment that was not authorised by you.

 

IF YOU GET SCAMMED, CAN PAY PAL REFUND YOUR MONEY?

Yes, if the transaction is protected by the PayPal Purchase Protection Policy, you can easily dispute it by getting in touch with PayPal Customer Care via the PayPal Resolution Center.

Make sure to notify PayPal within 60 days, and further work will be done to get the money returned to you. You will receive the money back into your account if the con artist declined to give the required information.

 

IF I AM SCAMMED ON PAY PAL, WHAT DO I DO?

 

 

When using PayPal, you can easily contact the PayPal Resolution Center by logging into your account. If you are successfully able to dispute a transaction, you will undoubtedly receive your money back within a few days.

You file a complaint with your credit card issuer, likely the bank that issued the bank card to you, if PayPal’s process appears to be fruitless.

 

IS PAY PAL GOING TO COVER ME IF I’M SCAMMED?

PayPal has a number of protection policies, and one of them is the Purchase Protection Policy, which helps to cover you in cases involving scams.

 

As a result, you can simply dispute the payment on Paypal if you believe you are a victim of fraud, and the necessary investigation will start.

 

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