Graduate Trainee / Employee Experience / Help Desk Lead by Old Mutal

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Job Description

The Graduate Trainee is a targeted 12-month program committed to cultivating and developing future leaders. The program is designed to challenge and grow individuals through a series of core components including on-the-job training, online learning, assigned Snr. Leadership mentors, peer coaches, formal leadership classes, and other avenues for learning. We hope to inspire a purpose-driven career and look forward to your interest in the program.


To assist in the provision of first level helpdesk support service to the Information Technology Unit.
Assist with training, hardware and software installation and maintenance requirements.
Demonstrate leadership skills in areas or roles outside of normal job responsibilities.
Work effectively with others in a team setting.
Report on the progress of own goals and objectives.
Builds relationships and networks with external stakeholders and potential alliances.
Assist with general office duties.
To perform any other duties within the scope of the position as directed.

Requirements: Skills, Qualifications and Experience required

Minimum of a Relevant Bachelor Degree from an accredited Tertiary Institution
Excellent written and oral communication skills
Excellent relationship management skills
Excellent interpersonal relationship skills
Highly organized and structured, able to multi-task and prioritize appropriately.

Personal Effectiveness:

Collaborate effectively with others to achieve results
Makes increased contributions by broadening individual skills
Accepts and lives Old Mutual’s Values and Behaviours.


Information Monitoring
Business Awareness
Decision Making
Gaining Commitment
Ownership, Planning & Organising
Technical Knowledge
Thinking Skills, Aligning Performance for Success

Closing Date: 12th November 2021

Thank you for your interest in working with Old Mutual. Please note that only shortlisted candidates will be contacted.


Bachelors Degree (B), Diploma (Dip)

Closing Date : 25th November. 2021


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